Legal Disclaimer

Website Disclaimer

Last updated: 01. March 2025

Welcome to www.terrasurtravels.com (hereafter referred to as “Terra Sur Travels,” “we,” “us,” or “our”). By accessing or using this website, you acknowledge that you have read, understood, and agree to the terms of this disclaimer.

Please read this disclaimer carefully before using any of the content, downloads, itineraries, or services offered through our site. This disclaimer applies to all visitors, users, and clients (referred to here as “terravelers”) of TerraSur Travels.

1. Informational Purposes Only

All the information provided on this website—including but not limited to destination guides, travel itineraries, downloads, tips, suggested activities, recommended accommodations, health advice, visa recommendations, or any other content—is intended for general informational purposes only.

While we strive to keep all information current, accurate, and helpful, we do not guarantee the completeness, reliability, legality, or accuracy of any content published on this website or included in downloadable materials. Travel conditions and governmental regulations can change without notice.

It is the sole responsibility of the traveler to verify all relevant details independently, including:

  • Visa and immigration requirements

  • Health advisories and vaccination requirements

  • Entry restrictions or safety alerts

  • Flight times, airline policies, or schedule changes

  • Laws and customs of each destination

We recommend that all terravelers consult official governmental websites, embassies, consulates, airlines, and reputable medical sources for up-to-date and accurate travel information.

2. No Liability for External Factors or Force Majeure

Terra Sur Travels shall not be held liable for any disruptions, cancellations, delays, accidents, injuries, losses, or damages—material or otherwise—that may occur during or after the use of our services or based on information obtained through our website.

This includes but is not limited to:

  • Acts of God (e.g., natural disasters, pandemics, earthquakes, hurricanes)

  • Civil unrest, political instability, or governmental changes

  • Airline strikes or changes to transportation schedules

  • Closures or service disruptions by third-party providers (hotels, local operators, guides, transportation companies, etc.)

  • Injuries, illnesses, thefts, or other personal incidents during travel

Each traveler participates in activities and travel arrangements at their own risk.

3. Payments and Financial Disclaimer

All bookings, deposits, and payments made through Terra Sur Travels or its authorized agents are subject to the terms and conditions outlined in each proposal and contract. Payment terms—including cancellation policies, refunds, and fees—may vary depending on the tour, destination, or third-party partner.

It is the responsibility of the traveler to:

  • Carefully review all terms and conditions before confirming any reservation.

  • Understand refund and cancellation conditions.

  • Secure personal travel insurance that covers medical emergencies, trip cancellations, delays, or other unexpected events.

TerraSur Travels does not assume responsibility for:

  • Bank fees or currency conversion charges.

  • Losses due to miscommunication, unauthorized credit card use, or non-compliance with payment deadlines.

  • Third-party transaction platforms or service provider errors.

4. No Guarantee of Availability or Suitability

Terra Sur Travels makes every effort to keep all offers, tours, and services listed on this website current and available. However, we do not guarantee the availability of any product, accommodation, or itinerary listed online. Offers may change without prior notice, and availability may be affected by local providers, seasons, or external circumstances.

We reserve the right to:

  • Make changes or substitutions to itineraries or tour content.

  • Replace accommodations or activities with equivalent alternatives.

  • Cancel or reschedule any tour due to unforeseen or force majeure conditions.

We are not liable for any losses or inconveniences caused by such changes.

5. Third-Party Content and Links

Our website may contain hyperlinks or references to third-party websites, booking platforms, blogs, or external content. These are provided for informational purposes only. Terra Sur Travels has no control over the content, practices, or privacy policies of external websites and does not accept responsibility for the accuracy, reliability, or safety of such sites.

Use of third-party websites is at your own risk.

6. Health, Safety, and Personal Responsibility

Adventure travel, wildlife experiences, trekking, boating, and other activities promoted by Terra Sur Travels involve inherent risks. By choosing to travel with us or follow any suggestions offered on this website, terravelers acknowledge and accept those risks.

Each traveler is personally responsible for ensuring their own physical fitness, health readiness, and personal safety when engaging in any recommended activity.

Travelers are also responsible for:

  • Bringing and using necessary medications, equipment, or protective gear.

  • Following local laws, customs, and regulations.

  • Complying with the guidance of local guides and authorities.

We strongly recommend comprehensive travel insurance, including:

  • Emergency evacuation and repatriation

  • Trip cancellation and interruption

  • Medical coverage abroad

  • Baggage loss or theft

7. No Legal or Medical Advice

Nothing on this website constitutes legal, medical, or professional advice. If legal or medical questions arise, please consult a qualified professional. Terra Sur Travels assumes no liability for any decisions made based on website content.

8. Copyright and Intellectual Property

All content on this website—including text, graphics, branding, downloads, photos, and other intellectual property—belongs to TerraSur Travels unless otherwise credited. Unauthorized copying, reproduction, or use of content is strictly prohibited.

9. Acceptance of Terms

By using this website, you agree to be bound by this disclaimer. If you do not accept this disclaimer in full, we kindly request you refrain from using our site and its services.

This disclaimer is subject to change without notice. We advise checking this page regularly to ensure you are aware of any updates.

Contact

If you have any questions about this disclaimer or require clarification, please contact us at:

TerraSur Travels

Mail: [email protected]

Phone / WhatsApp: +593 95 880 1753

Quito, Ecuador

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